Answers to common questions about the MotorLoom vehicle diagnostic report.
MotorLoom is an online vehicle diagnostic tool that analyses symptoms you describe to identify the most likely fault, estimated repair costs and repair urgency before visiting a garage.
MotorLoom compares the symptoms you enter with known vehicle fault patterns to identify the most probable issue affecting your vehicle.
No. MotorLoom is designed to help drivers understand what may be wrong before visiting a garage, so they can make informed repair decisions.
Your diagnostic report will show the most likely fault, repair urgency, typical UK repair costs, MOT risk considerations and questions you can ask your mechanic to avoid unnecessary repairs.
The small fee helps support the diagnostic system and data analysis. It is significantly cheaper than a typical garage diagnostic which can cost £60–£150.
MotorLoom supports most petrol, diesel and hybrid vehicles commonly driven in the UK.
Most diagnostics are completed in under a minute once symptoms are entered.
Simply describe what your vehicle is doing as clearly as possible. MotorLoom analyses the symptoms to determine the most likely fault.
MotorLoom reports are digital products delivered instantly after purchase. For this reason refunds are not normally available once a report has been generated.